All online orders are shipped via USPS and if received by 2:00 PM MST (Arizona) will be shipped the same business day. Orders received after 2:00 PM MST (Arizona), or during the weekend, will be shipped the next business day. Orders that are shipping via USPS may take one additional day for shipment as our USPS pickup time varies.
All rates are calculated in real-time by USPS on our site on the first page of the checkout process. If you have added items to your shopping cart you will also be able to see estimated shipping rates before proceeding to checkout.
Sonoran Blossom is currently only shipping online orders through SonoranBlossom.com within the United States unless otherwise noted in our Shipping Policy.
We will ship to PO Boxes and APO's.
International shipping is only available for bulk orders that exceed $200.00 before shipping, taxes, duty, tarifs or other international shipping fees. To place an international order, please contact us directly at sales@SonoranBlossom.com.
Retail orders of $50 or more at SonoranBlossom.com qualify for free ground shipping within the contiguous United States. Retail orders shipped to Alaska, Hawaii, Puerto Rico, or Canada must be at least $150 to qualify for free shipping.
Here are the terms and restrictions associated with Free Shipping:
The $50 qualification is based on your product subtotal, after discounts and before tax.
International shipping is NOT included in this offer, except as noted for orders going to specified countries that reach a higher minimum order total. You will still be responsible for any additional charges, such as customs brokerage fees and all import duties or taxes.
Free shipping only includes shipments made to addresses within the continental United States, except as otherwise noted for orders that reach a higher minimum order total.
Sonoran Blossom reserves the right to select the carrier when paying the freight or shipping.
Sonoran Blossom reserves the right to end or change this free shipping offer at any time for any reason without notice.
RETURN & REFUND POLICY
Sonoran Blossom guarantees not just our products, but our customers experience as well. If you are not 100% satisfied with your order, we promise, with your assistance, we will resolve the issue quickly and easily. We will promptly issue a refund, credit, or replacement – whichever you prefer. We do not refund any special order items, taxes or shipping charges, and we do not refund products that are consumed or damaged unless consumed or damaged prior to delivery.
To ensure that your returns are handled quickly and effectively, please be prepared to provide the order number, a picture of the problem if necessary, and a brief reason for the return.
Please follow the instructions and requirements listed below when requesting a return:
Customer Service must approve all returns and will do so by issuing a Return Material Authorization (RMA) number, which must be marked on the outside of each box. To obtain an RMA number, please email us at sales@SonoranBlossom.com between the hours of 9:00 AM and 4:30 PM MST Arizona, Monday through Friday.
To receive full credit, you must contact Customer Service within 21 days of the invoice or payment date. No credit or returns are allowed after 21 days.
No returns will be accepted for special order items.
No returns will be accepted for consumed or damaged products unless consumed or damaged prior to delivery.
What Information Does Sonoran Blossom Tea Co Collect?
We only collect information that we need that is related to your order. This includes your:
Credit Card Information Note: Your credit card information is never stored on our website or in any other Sonoran Blossom Tea Co database, website, document or other. All credit card information is processed through a PCI DSS compliant, 3rd party company. If you would like information regarding the companies that process your credit card information through SonoranBlossom.com , please contact us at firstname.lastname@example.org and we will be happy to assist.
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.
How Is My Information Used?
Your information is only used to fill your order and ship it to you. We also use your email address to send you emails related to Sonoran Blossom Tea Co news, discounts, and updates. You can opt out of these emails at anytime either by emailing us at sales@SonoranBlossom.com, or by selecting the “opt out” option at the bottom of our emails. We do not sell or redistribute your information to anyone.
Security and Storage
Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a SSL before it is transmitted over a web server. We do not store your Credit Card data.
Usernames and Passwords
Your username and password for your account is stored on a secure server protected by SSL. We do not have access to, or use any of this information except to track your logins for customer service purposes.
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit, or store your shopping cart contents. We use them only to track this information.